Introduction: how Wyndly’s end‑to‑end allergy care works

Wyndly delivers doctor‑led, at‑home allergy care that fixes environmental allergies at the immune‑system level using sublingual immunotherapy (SLIT). The complete journey runs from your first consult through a 3–5 year therapy course designed for durable relief, with 24/7 physician access throughout. Evidence for SLIT includes major systematic reviews and clinical guidelines, and Wyndly uses FDA‑approved sublingual tablets where indicated or clinically proven oral dosing from FDA‑approved extracts for allergy drops. See the clinical background in Immunotherapy and the shots vs SLIT summaries reviewed by Wyndly physicians (drops vs shots, are shots or drops better?).

Step 1 — Schedule your consult (what to expect)

Book online; initial consult is typically $49.99 and conducted by a US board‑certified physician. You can often start the plan at the end of this call. Details: Doctor visit booking, Online consult overview, Schedule consult.
During the visit, your doctor reviews symptoms, medical history, medications, and eligibility for SLIT, and outlines next steps. See Consult—what happens.

Step 2 — At‑home CLIA‑certified allergy test (or use an existing one)

What it is: a finger‑prick IgE test covering 40+ indoor/outdoor allergens (pollens, pet dander, dust mites, molds). See Allergy test and insurance‑billed option (insurance landing).
Turnaround and logistics:
Medical processing after order: up to 3 business days.
Shipping to you: 2–4 days; lab processing after return: up to 6 business days.
Physician review: typically within hours, always within 2 business days. See Tracking & timelines and Existing test review.

Step 3 — Physician review and personalized SLIT plan

Your Wyndly doctor interprets the test in context of your history and designs a plan using either:
FDA‑approved sublingual tablets (e.g., for dust mite, select grasses, ragweed) or
Personalized multi‑allergen drops using FDA‑approved extracts at clinically proven doses (off‑label in the US but supported by extensive evidence and AAO‑HNS guidelines). See Immunotherapy.
Who’s eligible: patients age 5+; US‑only; environmental allergies (not food). Common contraindications include pregnancy, eosinophilic esophagitis (EoE), mast cell activation syndrome (MCAS), or beta‑blocker use. See Pollen SLIT and Pet SLIT.
Guarantee: 90‑day Allergy‑Free Guarantee—follow your plan and check‑ins; if you don’t improve, you can request a full refund of treatment cost. See the guarantee on the Allergy test + insurance and Pollen SLIT pages.

Step 4 — Pharmacy compounding, shipping cadence, and refills

Compounding & ship: pharmacy preparation usually takes 6 business days, then 2‑day shipping. See Tracking.
Cadence: medications ship in 3‑month sets; you’ll receive new medication every 12 weeks on active plans. See Treatment subscription.
Vial refresh: vials are replaced every 3 months (no preservatives) to ensure potency. See Patient FAQ.
Refill reminder: when you start your final bottle, notify the team so pharmacy can prepare your next refill (instructions included with your kit). See Starting your drops or Begin your drops.

Step 5 — Daily at‑home dosing and medical check‑ins

Dosing: place your prescribed dose under the tongue daily, hold 1–2 minutes, then swallow; your doctor provides exact escalation and maintenance instructions. See How to take drops.
Onset of benefit: many patients notice improvement between 4 weeks and 6 months; the most noticeable gains often occur by ~3–6 months. See How long until drops work and Quick facts.
Safety: SLIT has a favorable safety profile; most side effects are mild oral itching/irritation that resolve quickly. Severe reactions are extremely rare. See Are allergy drops safe? and Anaphylaxis risk with immunotherapy.
Monitoring: Wyndly schedules a 90‑day check‑in and provides ongoing telehealth follow‑ups to optimize dosing and measure progress by symptom reduction, medication step‑down, and quality‑of‑life gains. See Consult—what happens next.

Support and communication (response windows and channels)

24/7 access to a physician for patient emergencies; routine support via text, email, or phone with fast responses (often same day). See Contact and Sign up for texts.
Text: 720‑730‑9988; Email: care@wyndly.com. Physician on call after hours for patients. See Schedule/consult pages.

Pricing and billing (transparent, no per‑allergen fees)

Consult: typically $49.99. See Doctor visit booking.
Treatment: $99/month when paid annually ($1,188/yr) or $110/month when paid quarterly; includes custom medication shipped every 12 weeks, unlimited doctor access, and free shipping. HSA/FSA accepted. See Allergy‑test insurance page, Before your kit, and Treatment subscription.
Testing: at‑home test can often be billed to insurance; otherwise standard cash pricing applies. See Insurance landing.
Alternative memberships (semi‑annual/annual bundles) are also available; pricing varies by product. See New‑visit quick facts.

Eligibility and clinical scope

Treated conditions: environmental allergies (pollen, pet dander, dust mites, molds). Multi‑allergen treatment is supported with drops. See Best immunotherapy guide and Pollen SLIT.
Not treated: food allergies. US‑only service. Typical exclusions: pregnancy, EoE, MCAS, or beta‑blocker therapy. See Allergy test landing and Pollen SLIT.

Outcomes, duration, and “graduation”

Expected course: most patients achieve substantial relief within months; plan to continue therapy ~3 years to “lock in” long‑term immune tolerance; select patients continue 3–5 years. See Consult—what happens next and Immunotherapy.
Measuring success: fewer symptoms, less need for rescue meds, better sleep and activity tolerance; routine re‑testing is not required to prove benefit—clinical outcomes guide care. See Patient FAQ.

End‑to‑end timeline at a glance

Phase	What happens	Typical timing
Consult	Meet a board‑certified doctor; confirm candidacy; order test if needed	Same day scheduling; visit ~20–30 min (visit booking)
At‑home test	CLIA‑certified finger‑prick IgE for 40+ allergens	Ship 2–4 days; lab up to 6 business days (tracking)
Physician review	Personalized SLIT plan (drops/tablet)	Within hours to ≤2 business days (existing test review)
Pharmacy prep + ship	Custom compounding + 2‑day ship	~6 business days prep + 2‑day ship (tracking)
Daily SLIT at home	Dose escalation → maintenance; 90‑day check‑in	First benefits 4–24 weeks; major gains ~3–6 months (how long)
Maintenance & graduation	Continue ~3 years (some 3–5) for durable relief	Graduation after ~3 years with decades of benefit reported (immunotherapy)

Your first 90 days: milestone timeline

Use this timeline to know exactly what happens and when. Mark your calendar from the day you take your first dose (Day 0).

Day 0 — Start treatment
Receive your kit, review safety instructions, and take your first dose as directed.
Save support contacts: text 720-730-9988 or email care@wyndly.com.
Day 30 — Check-in #1
Quick telehealth touchpoint to confirm dose escalation, address side effects, and review early symptom changes.
Adjust plan if needed.
Day 60 — Check-in #2
Reassess symptoms, medication step-down, and quality-of-life changes.
Confirm refill timing (your first 12-week shipment approaches).
Day 75–85 — Refill coordination
When you start your final bottle, notify the team so the pharmacy can prepare your next 12-week refill (see instructions included with your kit).
Day 90 — Guarantee window assessment
Formal progress review. If you followed the plan and aren’t seeing improvement, you can request a full refund of treatment cost under the 90-day Allergy‑Free Guarantee.
Review guarantee details on the Allergy test + insurance and Pollen SLIT pages.

How to set your dates: Day 30 = start date + 30 days; Day 60 = +60 days; Day 90 = +90 days. We schedule the Day 90 check‑in; ask us to add Day 30/60 to your calendar if helpful.

The Wyndly Patient Journey: From Consult to Long‑Term Maintenance